Proud to be accessible for our visitors.
It is important that all visitors can fully access and experience Thornton Hall Country Park. The information provided below will help you prepare and plan your visit.
If there is any way that we can further support you, please don’t hesitate to get in touch or ask a member of our team.
ACCESS GUIDE: We have created an ‘Access Guide’ with in-depth information for the Farm Park, all our rides and activities.
You can view this document here.
ACCESSIBLE PARKING: We have a large car park with disabled parking available to the left of the main building.
WHEELCHAIR ACCESS: 95% of the Park is wheelchair accessible. Do contact us in advance for any specific requirements/concerns – we will be happy to assist
CARER ADMISSION: Carer admission is free of charge on 1:1: ratio. Proof of carer ID required on entry.
ACCESSIBILITY ENTRANCE: Please speak to a member of the team upon arrival. For guests with hidden disabilities, we are members of the Hidden Disability Sunflower – we encourage and support our guests to wear their sunflower lanyard to assist staff in identifying you.
LOOK AROUND: View our attraction map here >> Farm Map so you can see where the different areas are and help you prepare for your visit.
ACCESSIBLE TOILETS / BABY CHANGE: We have baby changing facilities in our main toilets located in the main courtyard. Whilst there is no specific adult changing area, the team will endeavour to provide a private area (please confirm prior to your visit).
ASSISTANCE DOGS: Please be aware that guide dogs are welcome but for the comfort and safety of our livestock, please leave other pooches behind.
QUIET ZONE: (Weekdays only) Please do inform a member of the team if you require a quiet room – they will do their best to assist you.
ACTIVITIES AND RIDES:
The following available rides are weather dependent and can be enjoyed by individuals with physical disabilities (additional charges apply):
- Caterpillar barrel ride – individual barrels, visitors can enjoy the ride alone or an adult can sit and accompany a small child, wheelchair users would need to be transferred into the barrel.
- Farm Safari – due to the nature of the Farm Safari vehicle, it is not possible to accommodate wheelchair users on the ride to visit the deer.
- Pony Rides – with pony leaders to guide your pony, suitable for able-bodied.
- Junior Quad Bikes – hand dexterity/control required. (suitable for ages 6-12)
HIDDEN DISABILITY SUNFLOWER MEMBERSHIP:
We are members of the Hidden Disabilities Sunflower to support employees and visitors with non-visible disabilities.
The Sunflower allows visitors with non-visible disabilities to discreetly let others know that they may need extra support, understanding or more time. We encourage and support our guests to wear their sunflower lanyard to assist staff in identifying you.
Find out more www.hiddendisabilitiesstore.com
SPECIAL EVENTS:
For special events, fast track access is available for those who have booked to attend with a Carer. For guests with hidden disabilities, we are members of the Hidden Disability Sunflower – we encourage and support our guests to wear their sunflower lanyard to assist staff in identifying you.
Just Be You Christmas Adventure – Developed for children and adults with additional needs. Allowing for smaller groups, with lengthier time-slots and less stimuli.
Bonfire and fireworks – The firework display contains loud noise and music. An accessible viewing area is located further from the speakers. Ear defenders are recommended for anyone sensitive to loud noises.
Other special events – Be aware that there can be flashing lights and noise during live shows at themed events. If this will affect your family’s enjoyment, please let us know prior to your visit.
CONTACT US:
We recommend that you plan ahead as much as possible – please read our Access Guide to help plan your visit.
If you have any specific requirements or concerns, please do not hesitate to contact us PRIOR to your visit:
Tel: 01282 841148 (phone line available 9-5pm)
Email: info@thorntonhallcountrypark.co.uk
Our menu caters for all allergens and our staff are trained and certified by an external allergen specialist.
